Help
This is how Coupide works.
Everything essential on one page: how to get started, how dates are drawn and planned, and how your memories are kept. At the end you’ll find answers to the most common questions.
Get started in three steps
- Create an account. Enter your email address and we’ll send you a sign-in code. No password needed.
- Draw your first date. Pick a quick choice or your own wishes and press Draw our date.
- Invite your partner. With an active subscription, create an invitation code and send it to your partner. They sign in with their own email address and join the same space.
Registering gives you two free trial ideas to browse and draw right away. Saving dates and memories and inviting your partner need a subscription. You can invite your partner later, too.
Signing in and your account
You sign in with your email address. You’ll get a message with a six-digit code and a sign-in link. Use either one.
- The code and the link are valid for 15 minutes. Use either the code or the link once; after that both stop working.
- If you ask for a new code, only the newest one works.
- The link signs you in on the device where you open it.
- You stay signed in for up to 90 days after signing in, unless you sign out.
You can change your name, email address and reminder preference under My account. A new email address is taken into use once you confirm it with a code sent to that address.
Once the change is confirmed, you’re signed out on your other devices. The device you confirmed it on stays signed in. From then on, sign in with the new address.
Drawing a date
First choose what kind of date suits you today, then let chance decide.
- Quick choices: Something right now (up to an hour), At home tonight (up to two hours) and For the weekend. A quick choice fills in your wishes, and you can change them before drawing.
- Mood: at home, outdoors, closeness or something special.
- More wishes: free ideas only, need for preparation, time available, weather and season, and things to do without cafés, shops or other services.
- Only draw ideas not drawn yet: leaves out the ideas already drawn on this device.
Every idea has a description, the things you need, preparations and instructions, plus an approximate duration. Preparations and travel can make the total time longer.
The filters are based on what each idea requires. The service doesn’t check the weather forecast or the opening hours of local services.
Surprise dates
Choose Surprise for my partner when one of you organizes the date and the other comes along without knowing what you’ll do.
- Choose the organizer: you, your partner or at random.
- Your partner looks away for a moment while the organizer opens the secret task.
- The organizer sets the time and writes the practical details the partner will see: meeting place, dress code and other instructions.
The partner sees the time, the organizer and the practical details. The idea and the preparation tasks are shown only to the organizer. Only the organizer can reschedule or cancel the surprise and save a memory of it.
Don’t write the idea in the practical details if you want to keep it secret. The invitation text you can copy contains only the time, the organizer and the practical details.
Planning dates and preparations
When the draw hits the mark, press Let’s plan this date. Choose a day and a time. Add preparation tasks if needed, each with a person responsible and a deadline. The service suggests tasks based on the idea’s preparations.
- Upcoming dates and open preparations are shown below the draw and on Our page.
- When you reschedule a date, the deadlines of unfinished tasks move by the same amount.
- If you’re doing something of your own, choose Plan it yourselves and describe the plan in your own words.
- Once the date is done, press We did this. You can then save a memory of it.
Reminders are emailed at the time you chose: dates according to your preference in My account, tasks to the person responsible, and important days at 9 am.
Our page and memories
Our page brings together your upcoming dates, preparation tasks, important days and shared memories.
- A name and a date are enough for a memory, and they’re filled in for you. Photos and text are optional.
- You can add up to 12 photos to one memory. Photos are resized automatically before saving. On a phone you can also take a photo directly.
- You can also save a memory without drawing, with Add your own moment.
- Both of you can comment on memories and mark them as favorites. You can edit and delete only the memories you saved yourself.
- You can search memories by text and filter them by year or by your own favorites.
You can give feedback on ideas: 👍 We liked it, 👎 Not our cup of tea or ❤️ We loved it. The feedback is shared by the two of you. Pressing the same choice again removes the feedback.
Sharing a memory
A memory’s Share button opens editable text and a choice of photo. Nothing is published automatically.
- Edit the text and press Copy text.
- Press Share photo and pick, for example, Facebook or a messaging app from your device’s share menu.
- Paste the copied text in the target app (⌘V on a Mac, Ctrl+V on Windows, a long press on a phone).
The memory text, the name of the person who saved it and the date aren’t added to the shared text automatically. If your browser can’t share photos, save the photo with the Save photo button and add it yourself.
Important days
Add anniversaries, birthdays, name days and your own special days under Important days on Our page. The days are visible to both of you, but each of you chooses your own reminders: on the day, a day before or a week before.
- When an important day is coming up, you can open it while drawing and draw a celebration date or plan it yourselves.
- A recurring 29 February is shown on 28 February in years that aren’t leap years.
Inviting your partner
A shared space has two people, and each has their own account and email address.
- The person who created the space makes an invitation code with Invite your partner and sends the invitation link or code to their partner.
- The partner signs in with their own email address.
- The partner opens the invitation link or enters the code under Got an invitation?
The invitation is valid for 7 days and can be used once. A new invitation replaces the previous one.
Subscription and free trial
When you register, you get two date ideas with instructions for free. You can browse and draw them. The full selection, the shared space, saving and inviting your partner come with a subscription.
- Monthly subscription €3.99 / month or yearly subscription €39.90 / year.
- One subscription covers both of you. Your partner joins with an invitation, without a subscription of their own.
Buying a subscription isn’t available yet. Registering doesn’t start a subscription or charge you anything.
Language
Coupide is available in English, Finnish, Swedish and Estonian. At first it follows the language of your browser or phone: it uses the first of these languages in your language settings, and English if none of them is there.
- You can change the language at any time from the language menu at the top of the page.
- Your choice is saved on the device and, when you’re signed in, to your account. The emails we send you then use the same language, and so do your other devices where you haven’t chosen a language yourself.
- The language is personal, so you and your partner can use different languages. Memories, comments and other text you write yourselves aren’t translated.
Privacy and deleting your account
The memories, photos, dates and important days in your shared space are visible only to the two of you. Photos are always fetched through a sign-in and membership check, and they have no public addresses.
You can delete your account under My account. The deletion is confirmed with a code sent to your email, and it can’t be undone.
- If your partner stays in the shared space, the shared memories, photos, dates, important days and the remaining subscription time stay with them, and they can invite a new partner. Upcoming surprise dates you organized are deleted without revealing them.
- If you’re alone in the space, the whole space is deleted along with its photos.
- Your own comments, favorites and reminder preferences are always deleted.
Frequently asked questions
Signing in
The sign-in code didn’t arrive in my email.
Check your spam folder and the spelling of your address. The message can take a moment to arrive. If you ask for a code many times in a short while, the service asks you to wait. Try again after a while (at most an hour), or the next day if you’ve already asked for many codes that day. Most limits are counted per connection, so codes someone else asks for from another connection usually don’t use up yours.
The code doesn’t work.
The code is valid for 15 minutes, and only the most recently requested code works. After five wrong attempts the code is locked. Ask for a new one then.
I opened the sign-in link, but I’m not signed in.
The link opens a confirmation page. You’re signed in only when you press Sign in there. The link can be used only once. If it has already been used or has expired, ask for a new code.
Do I need a password?
No. You always sign in with a code or a link sent to your email.
Can I use the same account as my partner?
Please don’t. Each of you has your own account. Surprises, personal reminders and personal favorites work only when you use separate accounts.
Why was I signed out on my other devices?
Changing your email address signs you out on all devices except the one you confirmed the change on. Sign in again with your new address.
Partner and shared space
Does my partner have to pay separately?
No. One active subscription covers both people in the same space.
The invitation expired or got lost.
Create a new invitation. A new invitation replaces the previous one, so the old link stops working.
Can there be more than two people in a space?
No. Coupide is made for two, and one space fits two people.
Can I use the service before my partner has joined?
Yes. You can draw, plan dates and save memories on your own and invite your partner later. You can organize a surprise by entering your partner’s name.
What does my partner see about me?
Your partner sees your name, your shared memories and comments, planned dates, important days and idea feedback. They don’t see the idea or the preparations of surprises you organize, your personal reminder preferences, your favorites or your email address.
Drawing and dates
The draw doesn’t find any ideas.
Your filters are probably too strict. Loosen your wishes or press Reset choices. If you’ve chosen Only draw ideas not drawn yet, all suitable ideas may already have been drawn on this device.
Why is my draw history missing on another device?
The draw history and the count of tried ideas are saved only on the device you drew on. Planned dates, memories and feedback are saved in the service and show on all devices.
Can I reschedule or cancel a planned date?
Yes. Either of you can reschedule or cancel a regular date. Surprise dates are managed only by the organizer.
Does the service take the weather into account?
Not automatically. The weather and season filter tells you what kind of weather an idea suits. Check the forecast yourself before an outdoor date.
Memories and photos
Can my partner edit a memory I saved?
No. Only the person who saved a memory can edit and delete it. Your partner can comment on the memory and mark it as a favorite.
I deleted a memory by accident. Can I get it back?
Unfortunately not. A deleted memory and its photos can’t be restored.
I can’t add a photo.
Choose any image your browser can open, up to 15 MB. It’s converted and resized automatically, and a memory can have up to 12 photos. If saving still fails, try taking a screenshot or choosing the photo again.
Why is Share photo unavailable?
Not all browsers support sharing an image file, especially on computers. In that case use the Save photo button and add the photo to the service you want yourself.
Reminders
Why didn’t I get a reminder by email?
Check your spam folder and that you’ve chosen a reminder. Date reminders follow your preference in My account, task reminders go to the person responsible, and important-day reminders are sent at 9 am. Reminders are sent only while the subscription is active.
Subscription
What does the free trial include?
Two selected date ideas with instructions. You can browse and draw them. The trial isn’t two draws from the full selection.
Where can I buy a subscription?
Buying a subscription isn’t available yet. We’ll let you know in the service when it opens.
What happens to my data if the subscription ends?
Your data is kept. The shared space and the full selection aren’t available until the subscription is active again.
Language
How do I change the language?
Choose a language from the language menu at the top of the page. At first the service uses the first supported language in your browser or phone settings (English, Finnish, Swedish or Estonian). When you’re signed in, your choice is saved to your account.
Devices
Does Coupide work on a phone?
Yes. Coupide works in the browser on phones, tablets and computers, and you don’t need to install a separate app.